Privacy Policy

Created on 2 October, 2024 • 96 views • 3 minutes read

Privacy Policy

Effective Date: October 3, 2024

At TynQ.me, operated by Teknesya Networks Private Limited, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Identification Information: such as your name, email address, contact number, and billing details.
  • Technical Data: including your IP address, browser type, time zone settings, and location data to enhance user experience.
  • Usage Data: details about how you interact with our website, services, and customer support.

2. How We Use Your Information

The data we collect is used for various purposes, such as:

  • To Provide Services: To process your requests, manage your account, and provide you with relevant features and functionalities.
  • To Improve Our Platform: Analyze usage trends and gather feedback to enhance the overall user experience.
  • To Communicate: Notify you of updates, support issues, or offers that may interest you.
  • For Legal Compliance: Ensure adherence to applicable laws and regulations.

3. Cookies and Similar Technologies

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors. These technologies help associate your activities with other personal information they or others may have about you, such as your email or home address. We (or service providers on our behalf) may use this data to send communications and marketing materials to your email or home address.

You can opt out of receiving targeted advertising by visiting:https://app.retention.com/optout

4. Sharing Your Information

We do not sell, rent, or trade your personal information with third parties. However, we may share your data with:

  • Service Providers: Who assist us in providing our services, such as payment processors, hosting providers, or email marketing platforms.
  • Legal Authorities: When required to comply with legal obligations.

5. Security of Your Information

We prioritize the security of your data and employ industry-standard measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee its absolute security.

6. Your Rights

You have the right to:

  • Access: Request access to the personal data we hold about you.
  • Correct: Update or correct inaccurate or incomplete information.
  • Delete: Request the deletion of your personal data under certain circumstances.

For inquiries about exercising your rights, please contact us at Support@tynq.me.

Refund and Cancellation Policy

TynQ.me aims to provide high-quality services. If you are not satisfied, our refund policy is as follows:

  • Eligibility for Refunds: Refunds are applicable only to specific services as described on the website. Products or services offered on a subscription basis may be eligible for a partial refund, depending on the terms.
  • Refund Processing Time: Refunds, once approved, will be processed within 5-7 working days, and the amount will be credited to your bank account or original payment method.
  • Cancellation Policy: You may cancel your subscription or service at any time through your account dashboard. Cancellations will take effect at the end of the current billing cycle.

For any refund-related queries, please contact us at Support@tynq.me.

Terms and Conditions

By accessing or using TynQ.me, you agree to the following terms:

  • Account Responsibility: You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
  • Prohibited Conduct: You may not use the platform for unlawful purposes or to infringe the rights of others.
  • Subscription and Pricing: Pricing for services is displayed in INR and USD, and is subject to change. Any changes will be communicated in advance to the subscribers.

For a detailed list of terms, please visit our Terms and Conditions page.

Contact Us

If you have any questions about our policies, feel free to reach out to us:

  • Business Name: Teknesya Networks Private Limited
  • Contact Number: +91 9775619872
  • Email: Support@tynq.me
  • Operating Address: 69/1, SK Dev Road, Laketown, Kolkata - 700048.

Thank you for choosing TynQ.me. We value your trust and strive to provide the best possible service.

This Privacy Policy and related documents are subject to change. We encourage you to review this page periodically for any updates.